--- title: "The widget isn't showing on my website. What's wrong" category: troubleshooting slug: the-widget-isn-t-showing-on-my-website-what-s-wrong canonical_url: https://lemaudit.com/help/troubleshooting/the-widget-isn-t-showing-on-my-website-what-s-wrong last_reviewed: 2026-05-04 source: LemAudit Help Center --- # The widget isn't showing on my website. What's wrong? Open browser devtools (F12) on the host page and look at the **Console** tab. 9 of 10 missing-widget cases are 1 of 3 things. Wrong paste spot, a site CSP that blocks the script, or an HTTP page instead of HTTPS. ## What "missing" usually means The widget renders by injecting a small button into the host page right before ``. If the script never loads, never executes, or executes but cannot mount the button, you see nothing. The script itself is under 40KB and load time is around 80ms on a fast connection. Think of it like a doorbell. The wires are there, but if the breaker is off, no chime. ## How to diagnose in 60 seconds Run these 4 checks in order: 1. **View source on the page** and confirm the `` line is present, just before ``. If it sits inside `` or in a comment, it will not run. See [install steps](/help/getting-started/how-do-i-install-the-audit-widget-on-my-website). 2. **Hard refresh** with Ctrl+Shift+R (Cmd+Shift+R on Mac). 1 in 4 reports turn out to be a stale cache. 3. **Check the Console for "Refused to load"** messages. If your site has a Content-Security-Policy header, add `widget.lemaudit.com` to `script-src`. 4. **Confirm the page URL starts with https://**. The widget refuses to mount on HTTP origins because lead emails would travel in plaintext. If those pass and the button is still invisible, a competing script may be hiding it with CSS. Search the page for `#lemaudit-widget` to confirm the element exists in the DOM. ## Worked example A WordPress agency installed the script via Elementor's "Custom Code → Footer". The widget did not show. Devtools revealed the script was wrapped in an `` because the editor escaped angle brackets. They re-pasted in the **Theme File Editor → footer.php** instead. The button appeared on the next page load. ## When this isn't right Single-page apps with strict client-side routing (some Webflow templates, Next.js apps) sometimes unmount the widget during route changes. For those, install via your tag manager (GTM) and reload on route change. Or use the [hosted audit page](/help/getting-started/how-do-i-get-my-first-lead) and link to it from a regular button instead of embedding the widget. *Category: Troubleshooting* ## Related - [How do I install the audit widget on my website](https://lemaudit.com/help/getting-started/how-do-i-install-the-audit-widget-on-my-website) - [Is the audit widget white-labeled](https://lemaudit.com/help/branding/is-the-audit-widget-white-labeled) - [An audit failed. What should I do](https://lemaudit.com/help/troubleshooting/an-audit-failed-what-should-i-do) --- For the interactive version visit https://lemaudit.com/help/troubleshooting/the-widget-isn-t-showing-on-my-website-what-s-wrong