Submit your own real audit through the widget on the host page. If your test lead lands in the dashboard within 30 seconds, the widget works — your problem is traffic, not the tool. If it does not, the widget is misconfigured.

What "no leads" really means

Empty pipeline has 2 root causes. Either the capture path is broken (widget not loading, audit endpoint rejecting submissions). Or the capture path is fine but no one is using it. The fix for each is completely different, so diagnose first.

Think of it like an empty fishing net. Either the net has a hole, or there are no fish in this pond.

How to diagnose in 5 minutes

Walk these 4 checks in order:

1. Confirm the widget loads. Visit your site as a stranger. Do you see the launcher button? If not, see the widget troubleshooter.
2. Submit a real test. Use a separate email address and your own real domain. The lead should appear in Leads within 30 seconds. If not, check Branding → Notifications to confirm the agency is active.
3. Check your traffic. A widget on a 200-visit/month page captures roughly 2–6 leads/month. If your traffic is under 100/month, the widget alone will not feed you — pair it with active outreach.
4. Run a [bulk scan](/help/advanced/how-does-the-bulk-scanner-work) of 25 prospect domains. That gives you 25 immediate leads with no traffic dependency, which is the right move when the widget is healthy but slow.

If your dashboard shows leads but notification emails are missing, the capture is fine; only the alerting is broken.

Worked example

An agency installed the widget on their homepage and waited 2 weeks. 0 leads. Their analytics showed 18 homepage visitors in that period. The widget was working — there was nothing wrong. They ran a 40-domain bulk scan of local plumbers, got 40 leads same day, and used the outreach drafts to email 12 of them. 2 replied. 1 booked. The pipeline was full inside 72 hours.

When this isn't right

If you are paying for LemAudit but have neither traffic nor a target list, the widget is the wrong product fit. Build a prospect list first (Apollo, Sales Navigator, Yell scrape) and then use the Bulk Scanner. LemAudit is a lead-quality engine, not a lead-discovery engine.